At Virasat Bites, we strive to provide you with the highest quality products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a refund and return policy subject to the following terms and conditions:
1. Eligibility for Refund:
- Refunds are only available for items that are returned within 9 days of delivery.
- To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received
2. Return Process:
- If you wish to return an item for a refund, please contact our customer service team within 9 days of delivery to initiate the return process.
- You may be required to provide proof of purchase and details of the issue with the product.
3. Refund Criteria:
- Refunds will be issued for the purchase price of the item(s) minus any applicable shipping fees.
- The refund will be processed within 4-5 days of receiving the returned item(s) and will be credited to the original method of payment.
4. Policy Exceptions:
- Refunds are only available in cases where the wrong product has been delivered or if the product received is damaged or defective.
- We do not offer refunds for change of mind or buyer’s remorse.
5. Return Shipping:
- If you are returning an item due to our error (e.g., wrong product delivered), we will cover the cost of return shipping.
- If you are returning an item for any other reason, you will be responsible for the cost of return shipping.
6. Contact Us:
If you have any questions about our refund and return policy, please contact our customer service team at support@virasatbites.com or 7701931276.
7. Policy Updates:
- We reserve the right to modify or update this refund and return policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase from Virasat Bites, you agree to abide by the terms and conditions of our refund and return policy. Thank you for choosing Virasat Bites for your culinary needs.